Origin of Hospitality Industry:
Hotels are called “home away from home” because it’s the only place where you can get food & accommodation with all luxuries and comfort.
By the British law A ‘hotel’ or ‘inn’ is defined as ‘the place where a traveler can receive food and shelter provided he is in a position to pay for it. Or in other word a hotel must provide food and lodging to a traveler on payment and has, the right of reservation reserved.
Early history of accommodation for travelers can be traced back by Greek word ‘xenia’ which not only meant hospitality, but also the protection given to a traveler from discomforts.
Hospitality is the way of treating people in the way you want yourself to be treated.The hospitality also increases reputation of the hotel and provide handsome amount of revenue which give name and fame to the hotel. These days you can get hospitality in retail outlets, hotels, hospitals and offices etc and competition is so high in this Industry that everyone wants to attract customer by one mean or another.
In ancient times, travelers were either warriors, traders or people who use to cover long distance at that time by walking as wheel was not discovered. These travelers use to stay in homes of villagers and the villagers use to provide food and bed, They shared same space with their animals. there but was no interest of money or any economic profit was involved and then slowly inns were accrue able but in very low rent. Since then the concept of hospitality occurred. Hospitality is one of the first services for which money was exchanged.
In medieval Europe hospitality was offered to the travelers by monasteries. The main aim in offering hospitality was for pilgrims as monasteries were found only at holy place in early stage.
In early Europe inns has public rooms like restaurant where merchants could sit and discuss business.Till the industrial revolution of the 1700s, no significant improvement was made in these inns, and they were not very suitable for wealthy travelers and To accommodate them private rooms were constructed with luxurious structure with comparatively high rates which were beyond the reach of an ordinary person .This new establishments adopted the French word – ‘Hotel’.